Student Accounts Analyst

Position:              Student Account Analyst

Department:       Finance/Accounting

Reports To:         Vice President of Business Office & Accounts Receivable

Location:             Lenexa, KS

Be a Life Changer!  Grantham University is a nationally accredited online University founded in 1951 by a veteran to serve active duty and retired military service members, along with other non-traditional students. Since our move from Slidell, Louisiana, to the Greater Kansas City Metropolitan area in 2005, we have grown steadily and have added jobs to the community.  If you are looking for a rewarding position with an organization that allows you to positively change lives every day through the power of education, look no further than Grantham University. 

POSITION DESCRIPTION: ­­­­­­­­­­­­­ The Student Account Analyst reviews transactions to student accounts and manages credit balances in compliance with all legal, regulatory and University requirements.  This position also assists in the processing of Federal Title IV student aid. This highly detailed, hourly position works on site in Lenexa, KS.


  • Manage refund process including the monitoring and analysis of accounts to determine eligibility for refunds and assure all compliance requirements are met
  • Create posting reports for daily disbursements of Financial Aid funds
  • Create posting reports for credit card and ACH payment transactions
  • Review and manage account balances on all third party accounts
  • Work to ensure that all systems and procedures maintain the proper controls over PII (personally identifying information), compliance with Payment Card Industry Data Security Standards (PCI-DSS), and Family Educational Rights and Privacy Act (FERPA)
  • Manage unclaimed cash
  • Stay up-to-date on legal and regulatory compliance requirements
  • Ability to foster an atmosphere of teamwork and open communication
  • Contractor setup and maintenance for third party billing (Banner)
  • Support the University Mission
  • Other duties as assigned


  • High School diploma or GED required, College degree preferred but not necessary. Work experience can replace education.
  • Must be organized, efficient, and detail oriented with multitasking capabilities.
  • Must be an independent worker able to analyze and problem solve without direction
  • Understanding of accounting principles is required
  • Microsoft Office Word and Excel experience required
  • Able to maintain confidentiality required
  • Ability to work within established deadlines
  • Must be able to understand Federal Financial Aid policies and procedures and able to put them into practice when working with student accounts.
  • Must have excellent written and verbal communication skills
  • Able to work within a team structure to meet goals and deadlines.
  • Language Skills: Able to read, analyze, and, financial reports. Able to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Able to effectively present information to staff and students.
  • Mathematical Skill: Able to work with mathematical concept. Able to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
  • Reasoning Ability: Able to define problems, collect data, establish facts, and draw valid conclusions.
  • Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

◊   Extensively required to use hand to finger, handle, or feel (including the use of computer keyboards) and talk or hear (including the use of a telephone)

◊   Extensively required to work in a cubicle-type work station
◊    Occasionally required to walk, stand

◊    Specific vision abilities include: close vision and distance vision 

Grantham will seek to reasonably accommodate qualified individuals with a disability. Such reasonable accommodation may take the form of making existing facilities readily accessible to or usable by individuals with a disability, restructuring jobs, modifying schedules, acquiring or modifying equipment, adjusting training materials, adjusting employment policies, and the like.


  • Integrity – operates within the highest ethical standards and integrity in all aspects of the position
  • Motivated/Results Oriented – fantastic record of personal drive and the determination to succeed
  • Mission Oriented – passionate about helping others; ownership spirit with a competitive disciplined execution for results
  • Listening Skills – must be an active listener to insure client needs are fully understood and met
  • Influence – skilled at directing and motivating others towards personal, academic and professional success