Performance Improvement (Master of Science)

The Performance Improvement program provides students with advanced skills in organizational resource management. Students are prepared to manage complex organizational challenges through performance improvement strategies and are adept at analyzing an organization, generating strategies to maximize performance and implementing solutions

Students enrolled in this master program are required to follow courses in the sequence set out for the program.

What will I learn in this program for an online degree in Performance Improvement?

As you take this performance improvement program, you will become adept at analyzing an organization, generating strategies to maximize performance and implementing solutions that affect the bottom line.

Organizational Behavior

For an organization to operate efficiently, it may be necessary for upcoming professionals to better understand the organizational dynamic and the many factors that can be included in its regular operation. This course outlines different elements of organizational behavior, including human performance and teamwork, the decision-making process, conflict and communication within the workplace.

Learning and Performance

Providing guidance and encouragement to an organizational team may take different factors into consideration for success. People learn in different ways and conceptualize the world differently depending on their own individual skills. This course introduces you to theories of human learning and performance that can help you better administer training and influence in an organizational environment.

Performance Analysis

In the event that performance is below expectations at an organization, someone may need to step in and establish plans for improvement. Coursework throughout this course can prepare you to perform detailed and accurate analyses of performance within an organization. Some of the steps covered in this course may include strategic planning, data collection and creating detailed reports for review.

What careers can I pursue with a master’s in Performance Improvement degree?

A degree in performance improvement can be a great way to learn the ins and outs of business professions from an analytical point of view. With this type of expertise, professionals could possibly seek out administrative or specialist positions in business, research, healthcare and even education. The role of a performance improvement (sometimes known as performance measurement) specialist within these organizations may be to provide valuable insight into weaknesses found at an organization, so that improvement plans can be implemented. Some of the more common job titles for professionals with this degree are listed below.

  • Management Analysts
  • Administrative Service Managers
  • Human Resource Specialists
What Skills Will I Need?

A degree in performance improvement can equip you with analysis and planning skills that can provide a solid foundation for success in the workplace. However, there may be some personality traits and personal skills that can help promote success in upcoming professionals seeking to make a difference on the job.

Providing detailed analyses of organizational behavior or employee performance is a task that can potentially be improved by strong observational skills and a close attention to detail. These types of traits can assist with gathering ample data that can be constructed into an organization’s change program.

If you have a high level of critical thinking and problem solving skills, you could also thrive in this career field. Often, the solution to organizational problems may have many steps, some of which build upon the success of prior steps. In order to effectively create and implement programs for improvement at a company, you should hone your skills in these areas.

Do I Need Any Previous Work Experience?

Performance improvement/measurement is an innovative degree program that can help prepare you for a career in improving the services of the organizations in which they are employed. You may wonder if they have the right type of employment history to truly thrive in this degree program. People with a background in business may have additional skills that can help them provide insight and direction to organizations in need. Though, the program can be equally beneficial to people of varying work backgrounds.

How long is this program for an online degree in performance improvement?

At 37 credit hours, the performance improvement degree program should be completed in 24 months. It could take less time depending on how much transfer credit you receive and how many classes you take each term.

How much will a master’s in Performance Improvement degree program cost?

The graduate rate is $325 per credit hour – and it's lower for military members, veterans and military family. For students who qualify, Grantham University also offers scholarships and financial aid.

When can I start?

Courses begin monthly. We are ready when you are.

Call us at (888) 947-2684 to learn more about our human performance improvement degree programs, financial assistance opportunities or enrollment process.

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Performance Improvement (Master of Science)

Performance Improvement Degree Program Outcomes

After successfully completing Grantham University’s Performance Improvement Degree Program, you will be able to:

  • Evaluate organizational and human performance problems and issues
  • Use communication skills
  • Prepare proposals and develop strategies to influence stakeholder decisions
  • Design and develop viable interventions to improve performance
  • Analyze professional, ethical, legal and social issues and responsibilities
  • Measure and revise performance improvement solutions
  • Design and manage performance improvement projects
  • Employ and apply quantitative techniques in performance improvement areas
Core Professional Competencies

Grantham University prepares graduates to succeed in a variety of professional and civic settings by incorporating the following six critical life skills into the Performance Improvement degree program curriculum:

  • Communication – Formulating and expressing thoughts and ideas effectively using oral, written and non-verbal communication skills in person, in writing and in a digital world.
  • Distributed Collaboration – Working effectively across distributed locations and asynchronously to achieve a common goal through relationship-building, shared responsibility, empathy and respect.
  • Professional and Social Responsibilities – Engaging in social responsibility through seeking justice, valuing diversity, respecting the environment; demonstrating professionalism through integrity, mutual accountability and ethical behavior. This includes considering the social and global impact of individual and organizational decisions and an awareness of and adherence to regulations, professional standards and industry best practices.
  • Critical thinking/problem solving – Using analytical reasoning when gathering and evaluating relevant information to effectively formulate possible solutions for an issue, problem or a variety of issues. This includes the ability to recognize potential consequences of a decision.
  • Career Management – Identifying knowledge, skills, abilities and personal strengths and experiences necessary to pursue career goals. Recognizing areas for professional growth, how to navigate and explore job options and to self-advocate for opportunities in the workplace.
  • Data Aptitude - Developing information literacy and the capacity to manage data with subsequent finding, structuring, evaluating and interpreting in order to provide meaningful analysis to accomplish a specific purpose.

Grantham University’s Online Master of Science in Performance Improvement Program is IACBE Accredited.

Performance Improvement (Master of Science)

A Master of Science in Performance Improvement degree from Grantham can prepare you for management opportunities in HR or Personnel or Training Departments in public and private organizations1.

Potential career paths and positions include:

  • Compensation, Benefits and Job Analysis Specialist
  • Training and Development Specialist
  • Benefits Administrator
  • Benefits Manager
  • Management Development Specialist
  • Supervisory Training Specialist

Employers can include:

  • Professional, scientific and technical services
  • Multi-national corporations
  • Financial institutions
  • Large-scale retailers
  • Major manufacturers
  • Government – local, state and federal

Performance Improvement (Master of Science)

As you consider your degree options for performance management training, don't forget that Grantham University’s 100% online coursework is designed to help you prepare for career success.

PROGRAM SNAPSHOT:
Program Core Credits: 37
Total Credit Hours: 37
Accreditation(s): DEAC, IACBE
Program Core: 37
Course: Title: Credits:
Course: GU500 Title: Graduate Student Success Credits: 1
  This course is designed to help students learn and improve skills and strategies that are essential to academic success at a graduate level. Through activities, application and reflection, the material covered in this course should support and assist students in achieving their graduate level degree. Students should develop confidence in their ability to succeed as a graduate student.
Course: MGT517 Title: Organizational Behavior Credits: 3
  This advanced course discusses how businesses run on hardware, software and human capital more than ever before. This course focuses on the people in the organization and how they work and behave in the work environment. It examines the behavior of individuals, the dynamics of teamwork and the processes of small groups, decision-making, problem solving, conflict management and ways to eliminate barriers to effective communications within the workplace.
Course: MGT501 Title: Introduction to Organizational and Human Performance Credits: 3
  This course surveys the field of performance improvement by examining foundational concepts, theory and terminology. Students study theories and practices while exploring emerging directions of Human Performance Technology (HPT) that connect to their immediate reality.
Course: MGT514 Title: Principles of Human Performance Technology Credits: 3
  Students investigate the history, theories, and application of knowledge of Human Performance Technology (HPT). Students apply human performance improvement principles to other disciplines including but not limited to total quality management, process improvement, behavioral psychology, instructional systems design, organizational development, and human resources management. Students also practice assessing alignment and performance gaps, creating process flows, and indentifying improvement opportunities within organizations.
Course: MGT515 Title: Measurement and Assessment Strategies Credits: 3
  This course uses instruments that set performance goals and targets and monitor progress. Additionally, the course provides an understanding of assessment strategies to ensure that goals are being accomplished and that appropriate interventions are implemented. Students apply measurement strategies to assess the progress and completion of organizational goals.
Course: MGT547 Title: Learning and Performance Credits: 3
  Students review the learning and development functions, processes, models, theories and theorists by examining how individual and organizational learning are interdependent. Students learn how to excel in seeing systems, collaborating across boundaries and move easily from solving problems to creating desired futures by understanding the role of motivation in the learning process which affects the individual and organizational performance.
Course: MGT553 Title: Performance Consulting, Persuasive Communication and Influence Process Credits: 3
  Students examine the role of performance consulting and create a communication style in which effective consulting may occur. This course applies the history and knowledge of a process in which a client and a consultant partner to achieve the strategic outcomes of the organization. By focusing on a persuasive approach and the student's influence, emphasis is placed on the building of relationships and generating positive strategic organizational outcomes.
Course: HRM620 Title: Strategic Human Resources Management Credits: 3
  This course focuses on the human resource functions within an organization including recruitment, management and providing direction for the people who work in the organization. By effectively managing a workforce through human resources, students examine how organizational success is achieved. Students design recruitment, management and strategic HR system approaches for performance improvement.
Course: HRM651 Title: Performance Analysis Credits: 3
  This course applies one or more performance tools to investigate the reasons for performance deterioration. A four-step process will be used for implementing a performance analysis system. Skills are built in systematically identifying opportunity types, building analysis strategies, gathering data and reporting analysis results. By understanding the application of a structured model for performance analysis, the practice of investigation of performance deterioration emerges.
Course: HRM652 Title: Evaluating Results and Benefits Credits: 3
  This course assesses the measuring activity when gauging performance improvement. Students plan an assessment activity, track the changes over time and evaluate the results, the opportunities for improvements and benefits of the outcomes. This comprehensive approach to evaluation offers students skills as efficient consultants who can leverage data in to a decision-making process.
Course: HRM653 Title: Knowledge, Learning and Enterprise Systems Credits: 3
  This course analyzes the impact of computers and technology on organizational performance improvement. Students review large-scale, integrated application-software packages that use the computational, data storage and data transmission power of modern information technology to support processes, information flows, reporting and data analytics within and between complex organizations to understand the relationship of enterprise system to human performance.
Course: HRM671 Title: Learning Theories and Technology Credits: 3
  This course compares and contrasts theories of how technology is used to help individuals learn effectively to enhance performance improvement. Additionally, the foundation of this course is studying learning theories and using technology to create problem-based training and development opportunities for individuals, teams and organizations. Students explore the influence of technical integration into learning, specifically training and development for the aim of improving organizational performance.
Course: HRM699 Title: Capstone Performance Project Credits: 3
  This course synthesizes and articulates comprehensive problem-solving abilities as performance improvement experts. Students customize a project, execute it and write the results in a final project.