Medical Administrative Assistant (Certificate Program)

This certificate program is designed for those entering the field of medical assistant administration, back office or medical receptionist or anyone who is interested in broadening skills in the field of healthcare. Students learn about basic medical office functions, financial procedures and risk management as related to back office or receptionist duties in medical offices.

What will I learn?

Your medical administrative assistant training provides a solid foundation in basic medical office functions, financial procedures and risk management for back offices. The skills you learn should help you successfully complete your medical assistant certification. One certification comes through the National Healthcareer Association. Students are eligible to sit for the Medical Administrative Assistant Certification (CMAA) upon graduation. Information and practice materials are available on the Association’s website: www.nhanow.com/certification/clinical-medical-assistant. There is a charge for the exam.

What careers can I pursue with this certificate?

Pursue a career as a non-medical professional in the healthcare industry, namely in the area of administrative assistant, back-office professional or medical receptionist.

How Does An Online Medical Administration Certificate Program Work?

Just like degree programs, certificate programs are increasingly popular for students attending class online. With this observation, you might be curious about how online certificate programs work (and their benefits) in comparison to traditional certificate programs. Below, you can learn how these programs differ, as well as some reasons you might choose to pursue a Medical Administration Certificate with us.

The traditional certificate program may have a similar format to the standard degree program at other universities, including those on ground. Most certificate programs range from 12-30 credit hours and can take anywhere from a year to a year and a half to complete. In the traditional environment, you might be expected to attend class in person, which could interfere with an already busy work schedule.

Online medical administration certificate programs, such as the one we offer, can provide you with a much more flexible format. The entire program consists of 19 credit hours, which can be completed in under a year. Students attracted to online certificate programs may be busy, working individuals, or those with growing families and little expendable time to spend in the classroom. The goal of online programs is to provide a convenient format that can be experienced by you no matter your age and lifestyle.

This online certificate program can allow you to engage in coursework at your own pace. You may notice the information for the entire course is provided in the course syllabus, so that you know what to expect at any point during the course. You can access their course materials through the online class webpage, submit assignments via a helpful drop box tool and finish examinations via the internet.

Some of the busiest professionals rely on online certificate programs to help advance their career. This method may be growing into one of the most popular options, and ideal for you considering this type of program. More benefits of pursuing an online Medical Administration Certificate with us include:

  • Ease of communication with instructors and peers
  • Unified research and study approach using the internet
  • Around the clock technical support for current students
  • Curriculum can prepare you for the Medical Administrative Assistant Certification exam

Below are three sample courses you can expect with this program:

Healthcare Delivery Systems

The medical administrative assistant should have a strong foundation of knowledge and expertise on the healthcare field as a whole. In order to provide quality services to their employer, these professionals should take courses such as this one to help elaborate on the history of healthcare delivery systems, the ways these systems have improved over time, and society’s current standing with healthcare.

An important component to consider in this course may be the implementation of financial and ethical regulations on the healthcare field. Having a diverse understanding of the financial elements associated with healthcare can help medical administrative assistants provide educated responses to clients with questions about their own personal healthcare. This course may also help professionals in the field converse with healthcare providers and other healthcare specialists about billing and invoicing. Ethical guidelines can also be a useful topic in this course, since they can help set the foundation for quality healthcare.

While enrolled in this course, you may also have the opportunity to learn about culture’s role in healthcare, different healthcare organizations and their roles in the healthcare experience, and licensure requirements and accreditation for healthcare.

Medical Terminology

Medical terminology is an important thing to know when entering into a career in the medical field – regardless of degree level. Medical assistants can primarily provide support and administrative services to healthcare professionals that engage with patients on a daily basis. During note taking or documenting patient records, medical administrative assistants should have the knowledge of medical terminology and use it in their regular vocabulary. If you can use medical terminology in the correct context you may be clearer and more efficient in communicating within different healthcare environments.

Medical Assisting

Becoming a medical assistant may mean more than just taking phone calls and transmitting messages from one end of a hospital to another. This course can help you better understand the medical assisting field from a professional’s point of view, which can bring to light some of the common roles and responsibilities of people within this field..

Students enrolled in this class can learn how to properly communicate with members of their team, as well as with patients in a healthcare setting. In addition, patient records may contain sensitive data, so it is important that you learn how to properly handle, transmit and store this data during any given work day.

How much will it cost?

The undergraduate rate is $265 per credit hour – lower if you’re a member of the military, a veteran or part of a military family. Grantham also offers scholarships and financial aid for those who qualify.

When can I start?

Grantham offers frequent course starts, typically monthly. So we’re ready when you are.

Call us at (888) 947-2684 to learn more about our accredited degree and certificate programs, financial assistance opportunities or enrollment process.

Medical Administrative Assistant (Certificate Program)

Medical Administrative Assistant Outcomes

After successfully completing Grantham University’s Online Medical Administrative Assistant Certificate Program, you will be able to:

  • Explain the role and function of different types of healthcare facilities and environments
  • Explain medical terms and abbreviations that are commonly used in health information management systems
  • Demonstrate understanding of local, state, and federal regulations, including OSHA standards and HIPAA's rules for protected health information
  • Demonstrate diagnosis coding skills for records management
  • Successfully complete CMAA Practice Assessment through ATI Testing website (four attempts provided) in preparation for taking the Certification Exam
Core Professional Competencies

Grantham University prepares graduates to succeed in a variety of professional and civic settings by incorporating these six critical life skills into the curriculum:

  • Communication – Formulating and expressing thoughts and ideas effectively using oral, written and non-verbal communication skills in person, in writing and in a digital world.
  • Distributed Collaboration – Working effectively across distributed locations and asynchronously to achieve a common goal through relationship-building, shared responsibility, empathy and respect.
  • Professional and Social Responsibilities – Engaging in social responsibility through seeking justice, valuing diversity, respecting the environment; demonstrating professionalism through integrity, mutual accountability and ethical behavior. This includes considering the social and global impact of individual and organizational decisions and an awareness of and adherence to regulations, professional standards and industry best practices.
  • Critical thinking/problem solving – Using analytical reasoning when gathering and evaluating relevant information to effectively formulate possible solutions for an issue, problem or a variety of issues. This includes the ability to recognize potential consequences of a decision.
  • Career Management – Identifying knowledge, skills, abilities and personal strengths and experiences necessary to pursue career goals. Recognizing areas for professional growth, how to navigate and explore job options and to self-advocate for opportunities in the workplace.
  • Data Aptitude - Developing information literacy and the capacity to manage data with subsequent finding, structuring, evaluating and interpreting in order to provide meaningful analysis to accomplish a specific purpose.
CMAA Prep

Upon completion of this program, you should have the skills necessary to complete the ATI Testing website’s Practice Assessment (4 attempts) in preparation to take the Certified Medical Administrative Assistant (CMAA) Certification Exam if you should so desire.

Medical Administrative Assistant (Certificate Program)

Grantham University’s professionally relevant coursework is designed to help you prepare for your next career.

CMAA Prep

Upon completion of this program, you should have the skills necessary to complete the ATI Testing website’s Practice Assessment (4 attempts) in preparation to take the Certified Medical Administrative Assistant (CMAA) Certification Exam if you should so desire.

PROGRAM SNAPSHOT:
Program Core Credits: 19
Total Credit Hours: 19
Accreditation(s): DEAC
Program Core: 19
Course: Title: Credits:
Course: GU101 Title: Student Success Credits: 3
  This course provides students with the foundation of knowledge and skills needed for today's online college environment. Students will explore their own preparedness for online learning through examination and analysis of their own skills, traits, and behaviors. In addition, students will acclimate to the online college environment through specifically-designed activities which provide opportunities to acquire necessary skills, behaviors, and understandings which are essential for academic success.
Course: AH111 Title: Healthcare Delivery Systems Credits: 3
  This course introduces students to different types of healthcare delivery systems and how to analyze the organization, financing, regulatory issues, and delivery of different healthcare services. Topics covered include the "continuum of care" concept, and methods and theories in healthcare delivery systems and computer applications in healthcare. Focus is placed on evolution and trends in managed healthcare, including research, statistics, quality management, and integrating information technologies into medical office practices. Other processes such as staffing, productivity, and improving quality are also discussed.
Course: AH114 Title: Medical Terminology Credits: 3
  This course helps to identify the appropriate medical terminology used to describe the major pathological conditions in the human body. The major systems included in this course are: skeletal, integumentary, muscular, nervous, sensory, endocrine, cardiovascular, lymphatic, respiratory, digestive, urinary and reproductive. Students are expected to use correct spelling and apply the terminology appropriately within the scope of healthcare.
Course: AH212 Title: Basic Diagnosis Coding Systems Credits: 3
  This course examines medical billing and coding in medical practice. All basic medical billing and coding issues are discussed, including coding diagnosis, the International Classification of Diseases Manual (ICD-10-CM), coding compliance and legal and ethical compliance. Students extrapolate coding information from the ICD-10-CM manual and examine usage guidelines for Volumes I, II and III.
Course: AH215 Title: Medical Assisting Credits: 3
  This course covers an overview of medical assisting as a career. Students analyze job responsibilities of a medical assistant including patient interaction and communication, scheduling and maintaining accurate patient records. Processing insurance claims is described and students examine various bookkeeping systems. The importance of taking inventory is discussed, as well as the steps in making a purchasing decision. Students also explore specialized options for an administrative medical assistant.
Course: AH235 Title: Medical Administrative Assistant Certification Prep Credits: 4
  This course will prepare students to sit for the Certified Medical Administrative Assistant (CMAA) national certification exam offered by the National Healthcareer Association.

Note: AH235 must be the last course taken for the Medical Administrative Assistant Certificate.
This program is not approved for Federal Student Aid (Title IV) educational benefits.