Medical Administrative Assistant (Certificate Program)

This certificate program is designed for those entering the field of medical assistant administration, back office or medical receptionist or anyone who is interested in broadening skills in the field of healthcare. Students learn about basic medical office functions, financial procedures and risk management as related to back office or receptionist duties in medical offices.

What will I learn?

Your medical administrative assistant training provides a solid foundation in basic medical office functions, financial procedures and risk management for back offices. The skills you learn should help you successfully complete your medical assistant certification. One certification comes through the National Healthcareer Association. Students are eligible to sit for the Medical Administrative Assistant Certification (CMAA) upon graduation. Information and practice materials are available on the Association’s website: There is a charge for the exam.

What careers can I pursue with this certificate?

Pursue a career as a non-medical professional in the healthcare industry, namely in the area of administrative assistant, back-office professional or medical receptionist.

How long is this program?

At 19 credit hours, this medical administrative assistant online certificate program is designed to be completed in a maximum time frame of forty weeks with terms being taken consecutively. Depending on how many classes you take each term and if you have any transfer credit, your completion time can be much less.

How much will it cost?

The undergraduate rate is $265 per credit hour – lower if you’re a member of the military, a veteran or part of a military family. Grantham also offers scholarships and financial aid for those who qualify.

When can I start?

Grantham offers frequent course starts, typically monthly. So we’re ready when you are.

Call us at (888) 947-2684 to learn more about our accredited degree and certificate programs, financial assistance opportunities or enrollment process.

Medical Administrative Assistant (Certificate Program)

Medical Administrative Assistant Outcomes

After successfully completing Grantham University’s Online Medical Administrative Assistant Certificate Program, you will be able to:

  • Explain the role and function of different types of healthcare facilities and environments
  • Explain medical terms and abbreviations that are commonly used in health information management systems
  • Demonstrate understanding of local, state, and federal regulations, including OSHA standards and HIPAA's rules for protected health information
  • Demonstrate diagnosis coding skills for records management
  • Successfully complete CMAA Practice Assessment through ATI Testing website (four attempts provided) in preparation for taking the Certification Exam
Core Professional Competencies

Grantham University prepares graduates to succeed in a variety of professional and civic settings by incorporating these six critical life skills into the curriculum:

  • Communication – Formulating and expressing thoughts and ideas effectively using oral, written and non-verbal communication skills in person, in writing and in a digital world.
  • Distributed Collaboration – Working effectively across distributed locations and asynchronously to achieve a common goal through relationship-building, shared responsibility, empathy and respect.
  • Professional and Social Responsibilities – Engaging in social responsibility through seeking justice, valuing diversity, respecting the environment; demonstrating professionalism through integrity, mutual accountability and ethical behavior. This includes considering the social and global impact of individual and organizational decisions and an awareness of and adherence to regulations, professional standards and industry best practices.
  • Critical thinking/problem solving – Using analytical reasoning when gathering and evaluating relevant information to effectively formulate possible solutions for an issue, problem or a variety of issues. This includes the ability to recognize potential consequences of a decision.
  • Career Management – Identifying knowledge, skills, abilities and personal strengths and experiences necessary to pursue career goals. Recognizing areas for professional growth, how to navigate and explore job options and to self-advocate for opportunities in the workplace.
  • Data Aptitude - Developing information literacy and the capacity to manage data with subsequent finding, structuring, evaluating and interpreting in order to provide meaningful analysis to accomplish a specific purpose.

Upon completion of this program, you should have the skills necessary to complete the ATI Testing website’s Practice Assessment (4 attempts) in preparation to take the Certified Medical Administrative Assistant (CMAA) Certification Exam if you should so desire.

Medical Administrative Assistant (Certificate Program)

Grantham University’s professionally relevant coursework is designed to help you prepare for your next career.


Upon completion of this program, you should have the skills necessary to complete the ATI Testing website’s Practice Assessment (4 attempts) in preparation to take the Certified Medical Administrative Assistant (CMAA) Certification Exam if you should so desire.

Program Core Credits: 19
Total Credit Hours: 19
Accreditation(s): DEAC
Program Core: 19
Course: Title: Credits:
Course: GU101 Title: Student Success Credits: 3
  This course provides students with the foundation of knowledge and skills needed for today's online college environment. Students will explore their own preparedness for online learning through examination and analysis of their own skills, traits, and behaviors. In addition, students will acclimate to the online college environment through specifically-designed activities which provide opportunities to acquire necessary skills, behaviors, and understandings which are essential for academic success.
Course: AH111 Title: Healthcare Delivery Systems Credits: 3
  This course introduces students to different types of healthcare delivery systems and how to analyze the organization, financing, regulatory issues, and delivery of different healthcare services. Topics covered include the "continuum of care" concept, and methods and theories in healthcare delivery systems and computer applications in healthcare. Focus is placed on evolution and trends in managed healthcare, including research, statistics, quality management, and integrating information technologies into medical office practices. Other processes such as staffing, productivity, and improving quality are also discussed.
Course: AH114 Title: Medical Terminology Credits: 3
  This course helps to identify the appropriate medical terminology used to describe the major pathological conditions in the human body. The major systems included in this course are: skeletal, integumentary, muscular, nervous, sensory, endocrine, cardiovascular, lymphatic, respiratory, digestive, urinary and reproductive. Students are expected to use correct spelling and apply the terminology appropriately within the scope of healthcare.
Course: AH212 Title: Basic Diagnosis Coding Systems Credits: 3
  This course examines medical billing and coding in medical practice. All basic medical billing and coding issues are discussed, including coding diagnosis, the International Classification of Diseases Manual (ICD-10-CM), coding compliance and legal and ethical compliance. Students extrapolate coding information from the ICD-10-CM manual and examine usage guidelines for Volumes I, II and III.
Course: AH215 Title: Medical Assisting Credits: 3
  This course covers an overview of medical assisting as a career. Students analyze job responsibilities of a medical assistant including patient interaction and communication, scheduling and maintaining accurate patient records. Processing insurance claims is described and students examine various bookkeeping systems. The importance of taking inventory is discussed, as well as the steps in making a purchasing decision. Students also explore specialized options for an administrative medical assistant.
Course: AH235 Title: Medical Administrative Assistant Certification Prep Credits: 4
  This course will prepare students to sit for the Certified Medical Administrative Assistant (CMAA) national certification exam offered by the National Healthcareer Association.

Note: AH235 must be the last course taken for the Medical Administrative Assistant Certificate.
This program is now approved for Federal Student Aid (Title IV) educational benefits.