Medical Administrative Assistant (Associate of Applied Science)

The Medical Administrative Assistant (AAS-MAA) associate program provides a solid foundation in basic medical office functions, teaching you the skills needed for providing administrative support to healthcare professionals.

This program can also serve as a step toward a more advanced degree in healthcare. Upon completion of the program, students may sit for the Certified Medical Administrative Assistant (CMAA) exam, an entry-level medical assistance industry certification from the National Healthcareer Association (NHA).

Information and practice materials for the CMAA exam are available on NHA’s website. Fees associated with the practice materials, practice exams and one attempt at the Medical Administrative Assistant exam are included in the cost of the program.

Students in the Medical Administrative Assistant program will also have access to the NHA portal, which is used to practice, prepare and sit for the Medical Administrative Assistant Certification Exam. After successful completion of the exam, students will become a Certified Medical Administrative Assistant (CMAA).


Coursework for this program covers topics such as medical assistance, health information management, medical terminology, reimbursement methodology, basic coding procedures, electronic records management, financial procedures and risk management for back offices. The skills you learn will apply directly to the technical aspects of medical assistant positions using the most current technology.


The entire program is 60 credit hours and is designed to be completed in two years. Please note that at least 25% of your credits must be earned through Grantham University in order to earn this degree.


Graduates can pursue careers as non-medical professionals in the healthcare industry. Job titles may include administrative assistant, back-office professionals and medical receptionist.


The undergraduate rate is $295 per credit hour, or $250 if you’re a military member, veteran, certified or licensed patient care worker, first responder, or their spouse or child. Grantham also offers scholarships to those who qualify.


Courses start frequently, so we’re ready when you are.

Call us at (888) 947-2684 to learn more about our accredited degree and certificate programs, financial assistance opportunities or enrollment process.

Medical Administrative Assistant (Associate of Applied Science)

Upon earning this degree, you can pursue a career as a non-medical professional in the healthcare industry. Potential career paths and positions include:

  • Medical Administrative Assistant
  • Medical Secretary
  • Medical Receptionist
  • Medical Records and Health Information Technician

Medical Administrative Assistant (Associate of Applied Science)

Program Core Credits: 27
General Education Core Credits: 30
Electives Credits: 3
Total Credit Hours: 60
Accreditation(s): DEAC
Program Core: 27
Course: Title: Credits:
Course: HP205C Title: Computer Software Applications in Healthcare Credits: 3
  This course provides an overview of commonly available software tools used in healthcare, including an introduction to encoding tools and computer-assisted coding software used in healthcare data processing. Focus is placed specifically on healthcare software and its many uses, functions and applications in the medical office. Other processes such as medical office billing and information technology are also discussed.
Course: AH111C Title: Healthcare Delivery Systems Credits: 3
  This course introduces students to different types of healthcare delivery systems as well as how to analyze the organization, financing, regulatory issues and delivery of a variety of healthcare services. Topics include the continuum of care; methods and theories in healthcare delivery systems; and computer applications in healthcare. Focus is placed on evolution and trends in managed healthcare, including research, statistics, quality management and integrating information technologies into medical office practices. Other processes such as staffing, productivity and improving quality are also explored. This course provides students with access to the National Healthcareer Association (NHA) portal used to practice, prepare and sit for the Medical Administrative Assistant Certification Exam.
Course: AH112 Title: Introduction to Health Information Management Credits: 3
  Students are introduced to health information management in healthcare delivery settings in the U.S., including filing systems, storage, circulation and documentation issues. Topics also explored are the electronic health record (EHR), patient confidentiality, the impact of the Health Insurance Portability and Accountability Act (HIPPA) on medical practices and various career opportunities for health information management professionals. Students apply health information management concepts and skills to course exercises to demonstrate functional knowledge.
Course: AH114C Title: Medical Terminology Credits: 3
  This course teaches the foundation of the language of healthcare. Students will learn how to pronounce medical terms and communicate medical information to both health professionals and patients. Students will also learn the principles of word-building needed for the extensive medical vocabulary used in healthcare. Students will utilize interactive technology to assist with learning, pronunciation and application in Anatomy and Physiology.
Course: AH212C Title: Basic Diagnosis Coding Systems Credits: 3
  This course offers an introduction to medical billing and coding in the medical practice. This course covers the basis of billing and coding issues including diagnosis, ICD-10-CM, current procedure coding, and coding compliance. This course introduces student to ethics, legal aspects, and anatomy and physiology. This course also explains The ICD-10 Procedure Coding Systems (PCS). Basic Diagnostic Coding Systems will be using an interactive learning platform throughout the course.
Course: AH214 Title: Reimbursement Methodologies Credits: 3
  This course provides students with a working knowledge of medical insurance and its applications. Emphasis is on understanding insurance essentials, including the role of the medical insurance billing specialist and legal and ethical requirements. Medical documents and coding diagnoses and procedures are discussed. Students comprehend the claims process, focusing on charges, methods of payments, billing and reimbursement. Other topics covered are private payers, Blue Cross and Blue Shield, Medicaid and Medicare, TRICARE and worker’s compensation. Patient billing software is also explored.
Course: AH213 Title: Basic Procedure Coding Systems Credits: 3
  This course provides the student with in-depth coverage of procedural coding utilizing the HCPCS coding system composed of Current Procedure Terminology (CPT) and national codes. The course includes detailed application of the CPT classification system for outpatient services. Emphasis includes Evaluation and Management, Anesthesia, Surgery, Radiology, Pathology, and Laboratory and Medicine codes, as well as the use of modifiers. Students will apply coding and billing principles through the use of coding exercises and coding simulation software.
Course: AH215C Title: Medical Assisting Credits: 3
  This course introduces students to the overall role of medical administrative assisting as a career. Students analyze job responsibilities of a medical administrative assistant including patient interaction and communication, scheduling, and maintaining accurate patient records. Students learn how to process insurance claims and examine various bookkeeping systems. This course focuses on the importance of inventory management as well as the process of purchasing decision making. Students also explore specialized options for an administrative medical assistant. Medical Assisting will be using an interactive learning platform throughout the course. This course provides students with access to the National Healthcareer Association (NHA) portal used to practice, prepare, and sit for the Medical Administrative Assistant Certification Exam.
Course: AH235C Title: Medical Admin Assistant Prep Credits: 3
  In this Capstone course students will continue to prepare for the role of medical administrative assistant. By completing this course, you will validate your ability to perform routine administrative tasks in a physician's office or clinic and complete the Certified Medical Administrative Assistant (CMAA) national certification exam offered by the National Healthcare Association (NHA). MindTap and the NHA Portal utilize simulated activities, including three preparatory exams designed to evaluate your knowledge of necessary administrative assistant responsibilities. This program culminates in the identification of a testing site, registration for sitting for the exam, and completion of the exam. You will also finalize your ePortfolio which will showcase to potential employers your achievement of the Medical Administrative Certificate program and earning your CMAA Certification.
General Education: 30
Course: Title: Credits:
Course: English Composition Credits: 3
Course: EN101 Title: English Composition I Credits: 3
  This course emphasizes the writing process. Students will apply principles of good writing practice through various genre (narrative, persuasive, expository writings). Additionally, students will analyze reading material as part of the critical and creative thinking processes associated with written communication.
Course: Math Credits: 3
Course: Natural/Physical Science Credits: 9
Course: BIO113 Title: Anatomy and Physiology Credits: 3
  This course examines the twelve major systems of the human body. These systems include: skeletal, integumentary, muscular, nervous, sensory, endocrine, cardiovascular, lymphatic, respiratory, digestive, urinary and reproductive. In addition, students develop the use of appropriate medical terminology, examine cell and tissue structure, and review how body systems maintain health homeostasis.
Course: BIO116 Title: Introduction to Pathophysiology Credits: 3
  This course is designed for students who are interested in having a better understanding of how the body works and disease processes. Content is designed to assist students with a healthier lifestyle through prevention, recognition and treatment for a wide variety of common pathologies, many of which may be preventable. Research and evidence-based knowledge is used to explore the mechanisms of disease, the aging process and genetic disorders, as well as the pathology behind mental illness.
Course: Computer Science Credits: 3
Course: CS105 Title: Introduction to Computer Applications Credits: 3
  Students are introduced to basic computer concepts as well as techniques and tools for folder and file navigation and manipulation. Students explore the fundamentals of an office productivity suite, developing skills in word processing, spreadsheet and presentation applications.
Course: Oral Communication Credits: 3
Course: Humanities and Fine Arts Credits: 3
Course: Social/Behavioral Science Credits: 3
Course: General Education Credits: 3