Medical Administrative Assistant (Associate of Applied Science)

The Medical Administrative Assistant (AAS-MAA) associate program provides a solid foundation in basic medical office functions, teaching you the skills needed for providing administrative support to healthcare professionals.

This program can also serve as a step toward a more advanced degree in healthcare. Upon completion of the program, students may sit for the Certified Medical Administrative Assistant (CMAA) exam, an entry-level medical assistance industry certification from the National Healthcareer Association (NHA).

Information and practice materials for the CMAA exam are available on NHA’s website. Fees associated with the practice materials, practice exams and one attempt at the Medical Administrative Assistant exam are included in the cost of the program.

Students in the Medical Administrative Assistant program will also have access to the NHA portal, which is used to practice, prepare and sit for the Medical Administrative Assistant Certification Exam. After successful completion of the exam, students will become a Certified Medical Administrative Assistant (CMAA).


Coursework for this program covers topics such as medical assistance, health information management, medical terminology, reimbursement methodology, basic coding procedures, electronic records management, financial procedures and risk management for back offices. The skills you learn will apply directly to the technical aspects of medical assistant positions using the most current technology.


The entire program is 60 credit hours and is designed to be completed in two years. Please note that at least 25% of your credits must be earned through Grantham University in order to earn this degree.


Graduates can pursue careers as non-medical professionals in the healthcare industry. Job titles may include administrative assistant, back-office professionals and medical receptionist.


The undergraduate rate is $295 per credit hour, or $250 if you’re a military member, veteran, certified or licensed patient care worker, first responder, or their spouse or child. Grantham also offers scholarships to those who qualify.


Courses start frequently, so we’re ready when you are.

Call us at (888) 947-2684 to learn more about our accredited degree and certificate programs, financial assistance opportunities or enrollment process.

Medical Administrative Assistant (Associate of Applied Science)

Upon earning this degree, you can pursue a career as a non-medical professional in the healthcare industry. Potential career paths and positions include:

  • Medical Administrative Assistant
  • Medical Secretary
  • Medical Receptionist
  • Medical Records and Health Information Technician

Medical Administrative Assistant (Associate of Applied Science)

Program Core Credits: 30
General Education Core Credits: 15
Electives Credits: 15
Total Credit Hours: 60
Accreditation(s): DEAC
Program Core: 30
Course: Title: Credits:
Course: HP205 Title: Computer Software Applications in Healthcare Credits: 3
  This course provides an overview of commonly available software tools used in healthcare, including an introduction to encoding tools and computer-assisted coding software used in healthcare data processing. Focus is placed specifically on healthcare software and its many uses, functions and applications in the medical office. Other processes such as medical office billing and information technology are also discussed.
Course: HP111C Title: Healthcare Delivery Systems Credits: 3
  This course introduces students to different types of healthcare delivery systems as well as how to analyze the organization, financing, regulatory issues and delivery of a variety of healthcare services. Topics include the continuum of care; methods and theories in healthcare delivery systems; and computer applications in healthcare. Focus is placed on evolution and trends in managed healthcare, including research, statistics, quality management and integrating information technologies into medical office practices. Other processes such as staffing, productivity and improving quality are also explored. This course provides students with access to the National Healthcareer Association (NHA) portal used to practice, prepare and sit for the Medical Administrative Assistant Certification Exam.
Course: HP112 Title: Introduction to Health Information Management Credits: 3
  Students are introduced to health information management in healthcare delivery settings in the U.S., including filing systems, storage, circulation and documentation issues. Topics also explored are the electronic health record (EHR), patient confidentiality, the impact of the Health Insurance Portability and Accountability Act (HIPPA) on medical practices and various career opportunities for health information management professionals. Students apply health information management concepts and skills to course exercises to demonstrate functional knowledge.
Course: HP114 Title: Medical Terminology Credits: 3
  This course teaches the foundation of the language of healthcare. Students will learn how to pronounce medical terms and communicate medical information to both health professionals and patients. Students will also learn the principles of word-building needed for the extensive medical vocabulary used in healthcare. Students will utilize interactive technology to assist with learning, pronunciation and application in Anatomy and Physiology.
Course: HP212C Title: Basic Diagnosis Coding Systems Credits: 3
  This course offers an introduction to medical billing and coding in the medical practice. This course covers the basis of billing and coding issues including diagnosis, ICD-10-CM, current procedure coding, and coding compliance. This course introduces student to ethics, legal aspects, and anatomy and physiology. This course also explains The ICD-10 Procedure Coding Systems (PCS).'Basic Diagnostic Coding Systems will be using an interactive learning platform throughout the course.
Course: HP232 Title: Principles of Healthcare Leadership Credits: 3
  This course is designed for those considering a career in healthcare leadership. The challenging healthcare environment requires effective leadership based on a shared vision of positive outcomes for the healthcare consumer. Through learning the principles of healthcare leadership, leaders should understand their own personal leadership style, be conversant with theories of effective leadership, recognize the influence of power and politics, and be able to model servant leadership. Student will apply sound leadership practices to case studies, evaluate their own leadership style, and understand the impact of negative leadership. The ability to positively influence others and manage conflict are included as traits of effective leaders.
Course: HP234 Title: Introduction to Healthcare Management Credits: 3
  This course introduces concepts of healthcare management for a wide variety of entry-level positions. Emphasis is on office practices including decisions on managerial style, staffing, job descriptions, mission statements, and policies. Procedures such as staff hiring, employee development and retention, as well as the establishment of professional relationships with patients and staff are explored. Additional concepts of office culture, quality and risk, non-discriminatory strategies, compliance, patient experience, and other appropriate topics will provide a well-rounded view of effective medical office functions. Student will expand their understanding of the responsibilities required for a safe and effective patient support system and will apply their knowledge by developing sample documents needed in the practice setting.
Course: HP215C Title: Medical Assisting Credits: 3
  This course introduces students to the overall role of medical administrative assisting as a career. Students analyze job responsibilities of a medical administrative assistant including patient interaction and communication, scheduling, and maintaining accurate patient records. Students learn how to process insurance claims and examine various bookkeeping systems. This course focuses on the importance of inventory management as well as the process of purchasing decision making. Students also explore specialized options for an administrative medical assistant. Medical Assisting will be using an interactive learning platform throughout the course. This course provides students with access to the National Healthcareer Association (NHA) portal used to practice, prepare, and sit for the Medical Administrative Assistant Certification Exam.
Course: HP235C Title: Medical Admin Assistant Prep Credits: 3
  In this Capstone course students will continue to prepare for the role of medical administrative assistant. By completing this course, you will validate your ability to perform routine administrative tasks in a physician's office or clinic and complete the Certified Medical Administrative Assistant (CMAA) national certification exam offered by the National Healthcare Association (NHA). MindTap and the NHA Portal utilize simulated activities, including three preparatory exams designed to evaluate your knowledge of necessary administrative assistant responsibilities. This program culminates in the identification of a testing site, registration for sitting for the exam, and completion of the exam. You will also finalize your ePortfolio which will showcase to potential employers your achievement of the Medical Administrative Certificate program and earning your CMAA Certification.
Course: HP236 Title: Concepts of Healthcare Regulations, Law, and Ethics Capstone Credits: 3
  This course introduces students to the essential laws and regulations that govern the practice of healthcare professionals and the business of healthcare. Topics covered include regulatory practices, federal rules aimed at preventing fraud, the Emergency Medical Treatment and Labor Act (EMTALA), regulations governing patient privacy, and electronic health record requirements. Student will learn the differences between negligence, criminal acts, and malpractice, with preventative course of actions. This course also introduces students to the framework for making ethical decisions and highlights some of the important ethical issues facing healthcare professionals.
General Education: 15
Course: Title: Credits:
Course: Written and Oral Communication Credits: 3
Course: Quantitative Principles Credits: 3
Course: Natural/Physical Science Credits: 3
Course: Humanities and Fine Arts Credits: 3
Course: Social/Behavioral Science Credits: 3